Plans change, and that’s okay. You can move your session to a new time online in a couple of minutes.

Option 1: Use your confirmation email (easiest)

1. Find your email. Open the confirmation or reminder email you got when you booked with My Tampa Massage.

2. Click “Change/Cancel Appointment.” You’ll find this link near the bottom of the email.

3. Choose “Reschedule.” Your current appointment details will appear.

4. Pick a new date and time. Choose any open time that works for you.

5. Confirm. Click to confirm the change. We’ll email you an updated confirmation.

Option 2: Log in to your account

If you made an account when you booked:

1. Click “Login” in the menu at the top of this site.

2. Sign in with the email and password you used to book.

3. Find your appointment under your upcoming appointments and click Reschedule.

4. Pick a new time and confirm.

Can’t find your email?

• Check your spam or promotions folder for an email from My Tampa Massage.

• Or call or text us at 813-422-0525 and we’ll move it for you.

Please note: 24-hour policy

Please reschedule more than 24 hours before your appointment. Appointments changed or cancelled 24 hours or less before the start time are charged the full session fee. No-shows are charged the same way. Read our full policies →

Book a New Session | Questions? Call 813-422-0525

Two things to check in Acuity before you publish:

• Rescheduling has to be allowed. In Acuity, look under Scheduling Limits (or Client Scheduling Options). Rescheduling needs to be turned on, and the minimum notice should be set to 24 hours. That way the online tool stops clients from rescheduling inside the policy window.

• Option 2 depends on client accounts. It only works if clients can create accounts when they book. If they can’t, remove that section and keep Option 1 and the phone number.

Wording like “Change/Cancel Appointment” depends on the Acuity email template. Book a test appointment and check that the link text matches your actual email.